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Global Insurance Company
Following the acquisition of two major insurance businesses in the Canadian marketplace our client realised that the potential for leveraging spend both within the organization itself and within the claims function was massive but lacked the structure or the systems to organize.
It was decided that a senior Sourcing VP from the parent company would create a Shared services group to assess & develop the existing procurement talent and build a team of specialists who could help realise the savings and bring innovation across the newly formed group.
Without the benefit of established systems and various levels of vendor management arrangements it was decided to create an in-direct team to focus on the businesses core professional services spend and a team to analyse and give structure to the claims spend.
Hence the creation of the Claims Procurement Management team.
Our mandate as a supplier was to identify and introduce talent from a varied background avoiding wherever possible individuals experienced from within the insurance sector. It was decided that the criteria for measuring candidates would be based on the competencies and diversity they could bring to the roles. Our target sectors became as broad as the automotive, banking, advertising, manufacturing, electronics and even distribution sectors.
The result of this approach uncovered experts in the areas of systems, e-procurement, contract law, global sourcing, lean manufacturing and consulting who brought as a team an unrivalled approach to project work, vendor management and contract creation.
The team approached each requirement with an open mind and a project style being willing to entertain unique sourcing solutions and innovative delivery options ranging from leveraging their customers spend to reduce their premiums to financially supporting business starts up to ensure continuity of supply.
The shared services group is now recognized as a market leader in savings, practices and innovation, their work experiences may range from hotel sourcing, off shore contract manufacturing, telecommunications and government procurement yet as an example of industry leading procurement they are second to none.
As a result of this approach to hiring and team working a number of other major businesses within the Canadian marketplace have created similar teams with similar goals.
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