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DSGi Case StudyEuropean Logistics Development Manager
DSGi had gone through a significant change redesigning their UK distribution network in 2005/2006. Their strategy had moved away from the local distribution centre network and focused on a direct to store model from the Newark NDC. Having successfully implemented the new operating model they moved their focus to streamlining the operation using Six Sigma methodologies.
RK Supply Chain was tasked with finding a Six Sigma change manager in December 2007 by the Head of Logistics Development.
Candidates accountabilities:
- Identifying opportunities for enhancing the logistics processes of the business in the UK, improving the customer experience and reducing costs and developing the plans to deliver these, either within existing programmes or as new projects.
- Maintain awareness of where the efficiencies are being made and cross reference back to the budgeted and agreed DSGi logistics improvements plan
- Identifying levels of resource required from within the Group, to support any implementation of new processes and changes to the way DSGi work
- Preferably Lean Six Sigma/PRINCE2 project management trained/accredited.
Our Approach:
Due to the specific requirements of DSGi the pool of suitable available candidates was significantly reduced. Following an unsuccessful database search the focus was redirected to our extended network of contacts. Two candidates were identified with the required skill set, both were either Six Sigma qualified or Prince2 accredited.
The Outcome:
After a two stage process it was apparent both candidates were well matched for the role, leaving a difficult decision for the line manager. As part of the process, RK Supply Chain tests the commitment of the candidate to the company and the role. We were able to quickly identify the candidate with the dedication and enthusiasm DSGi was looking for.
The offer was made and accepted successfully.
Feedback:
We were impressed with both the professionalism and quality of both candidates, however one stood out with his tenacity and enthusiasm. The successful applicant hit the ground running and has become well recognised in the wider business as a stellar performer. We now regularly interface with RK as they do seem to have the highest calibre candidates available and are able to provide insight in the overall state of the market.
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