Case Studies (All)
Testimonials | Case Studies
GlaxoSmithKline Consumer Healthcare
BRIEF: To provide a team of Manugistics Deployment Consultants to project manage and implement the FIT project across Europe and subsequently 'Rest of World' markets within Consumer Healthcare.
CAMPAIGN: Our strategy was to use a well-developed network of Interim consultants to generate referrals for best-in-class candidates. From these referrals we were able to compile a shortlist of the brightest supply chain professionals with experience of Manugistics and it's deployment across global markets for FMCG leaders.
RESULT: We placed two project leaders and a subsequent 4 deployment consultants to facilitate the FIT deployment to on time and on budget roll-out. This team was considered so successful that all were migrated onto a subsequent ESC deployment globally.
Genus Plc Case Study
A world leader in applying science to animal breeding who improves efficiency through the application of natural genetic selection. Operating in 90 different countries, its published operating revenue (2008) was £247m and PBIT was £28m.
The organisation had no capacity in procurement to deliver what the FD and board understood was a critical process development and cost saving exercise.
The consultant held a briefing meeting with the client to understand their position and challenges in detail; through continued face to face networking the consultant was able to identify the right Interim Manager from his network, following more in depth conversations with the consultant and the client stakeholders the Interim Manager was engaged.
Subsequently under a broad brief to identify cost savings the detailed program was ultimately developed and driven by the Interim Manager in three stages.
Phase I:
- To develop a world wide procurement strategy for goods and services
- To lead the implementation of the strategy, starting in the UK
Phase II: Implement the strategy in the USA
Phase III: Implement the strategy in the rest of the world.
Heinz Case Study
Supply Chain Development Project (Europe)
The Brief:
Our client had historic challenges associated with rapid growth, an aggressive NPD programme, increasing sales and a supply chain that was no longer able to fully support the business needs.
The project would require multiple Interim Managers with specific knowledge to be involved at different stages over a period of several years.
Key milestones were to develop a full 'as-is' and 'to-be' process map, develop a complete project action plan, the early engagement of key stakeholders, implementation of an upgrade to their Manugistics system and development of "Best Practice" for supply chain planning.
Finally, a full evaluation process needed to be conducted in conjunction with key stakeholders and a five year flexible business strategy was developed to support the evolving business in the coming years.
Our Approach:- We met with the project Director to fully understand his need, working environment, current systems and processes.
- Met with key internal stakeholders e.g. Sales, Marketing, Logistics to understand their needs and frustrations.
- We developed a consultative solution to the identified problems and resourced for:
- Process Project Manager.
- 2 Operational Manugistics Consultants.
- 1 Project key worker with Manugistics, process mapping and planning experience who spoke fluent English and Polish.
- Currently resourcing for a Lean Six Sigma Consultant for final work phase.
- Resourced appropriate candidates through a variety of mediums including:
- Networking and referrals
- Market knowledge
- CRM
- Our database
- Web & Trade publication branded advertisements
- Face to face and telephone interviews and selected a shortlist of 2 for the project manager role.
The Outcome:- Project manager appointed within 2 weeks or receiving the instruction.
- Project manager appointed two Manugistics Interim Managers from our shortlist of 3 within further 2 weeks.
- KPW appointed from shortlist of 1 within 1 week.
- On time & on budget delivery to date.
- A working partnership to deliver Interim Managers for the final phase of the project.
- Existing systems upgraded & data cleansed.
- Complete process mapping and redesign.
- Improved communication and process upgrades have improved OTIF to 98% and sales orders placed are now achieved.
- All Interim Managers have enjoyed the challenge they faced and experienced a smooth on-boarding process, payroll and off-boarding at termination.
- Constant feedback obtained throughout the project lifecycle. Key messages could then be effectively actioned where appropriate.
Feedback:- Successful re-tender for inclusion on the PSL.
- Sole supplier for this ongoing project
- Dedicated RKSC Consultant to the client account.
- The positive effect of our Interim Managers work is still being appreciated throughout European business.
- The model used within European market is to be rolled out globally.
- Our 'Project Key Worker' has recently relocated back to Australia where he is to be engaged by the client as the Asia Pacific Lead for their programme roll-out.
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