Case Studies (All)
Testimonials | Case Studies
GlaxoSmithKline Consumer Healthcare
BRIEF: To provide a team of Manugistics Deployment Consultants to project manage and implement the FIT project across Europe and subsequently 'Rest of World' markets within Consumer Healthcare.
CAMPAIGN: Our strategy was to use a well-developed network of Interim consultants to generate referrals for best-in-class candidates. From these referrals we were able to compile a shortlist of the brightest supply chain professionals with experience of Manugistics and it's deployment across global markets for FMCG leaders.
RESULT: We placed two project leaders and a subsequent 4 deployment consultants to facilitate the FIT deployment to on time and on budget roll-out. This team was considered so successful that all were migrated onto a subsequent ESC deployment globally.
Heinz Case Study
Supply Chain Development Project (Europe)
The Brief:
Our client had historic challenges associated with rapid growth, an aggressive NPD programme, increasing sales and a supply chain that was no longer able to fully support the business needs.
The project would require multiple Interim Managers with specific knowledge to be involved at different stages over a period of several years.
Key milestones were to develop a full 'as-is' and 'to-be' process map, develop a complete project action plan, the early engagement of key stakeholders, implementation of an upgrade to their Manugistics system and development of 'Best Practice' for supply chain planning.
Finally, a full evaluation process needed to be conducted in conjunction with key stakeholders and a five year flexible business strategy was developed to support the evolving business in the coming years.
Our Approach:- We met with the project Director to fully understand his need, working environment, current systems and processes.
- Met with key internal stakeholders e.g. Sales, Marketing, Logistics to understand their needs and frustrations.
- We developed a consultative solution to the identified problems and resourced for:
- Process Project Manager.
- 2 Operational Manugistics Consultants.
- 1 Project key worker with Manugistics, process mapping and planning experience who spoke fluent English and Polish.
- Currently resourcing for a Lean Six Sigma Consultant for final work phase.
- Resourced appropriate candidates through a variety of mediums including:
- Networking and referrals
- Market knowledge
- CRM
- Our database
- Web & Trade publication branded advertisements
- Face to face and telephone interviews and selected a shortlist of 2 for the project manager role.
The Outcome:- Project manager appointed within 2 weeks or receiving the instruction.
- Project manager appointed two Manugistics Interim Managers from our shortlist of 3 within further 2 weeks.
- KPW appointed from shortlist of 1 within 1 week.
- On time & on budget delivery to date.
- A working partnership to deliver Interim Managers for the final phase of the project.
- Existing systems upgraded & data cleansed.
- Complete process mapping and redesign.
- Improved communication and process upgrades have improved OTIF to 98% and sales orders placed are now achieved.
- All Interim Managers have enjoyed the challenge they faced and experienced a smooth on-boarding process, payroll and off-boarding at termination.
- Constant feedback obtained throughout the project lifecycle. Key messages could then be effectively actioned where appropriate.
Feedback:- Successful re-tender for inclusion on the PSL.
- Sole supplier for this ongoing project
- Dedicated RKSC Consultant to the client account.
- The positive effect of our Interim Managers work is still being appreciated throughout European business.
- The model used within European market is to be rolled out globally.
- Our 'Project Key Worker' has recently relocated back to Australia where he is to be engaged by the client as the Asia Pacific Lead for their programme roll-out.
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